Recovery Underway: Reduced Flight Cancellations Post Global IT Outage

#FlightDelays #AirlineRecovery #ITOutage

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Flight Cancellations Ease After IT Outage, but Disruptions Continue

On Saturday, major airlines reported fewer delays as they worked to recover from Friday's global IT outage. The outage, caused by a software update from CrowdStrike that went awry, led to a major disruption of Microsoft systems for businesses worldwide.

Impact on Flights

• Over 1,200 flights were canceled on Saturday, with more than 900 of them in the United States.
• On Friday, more than 5,000 flights were canceled worldwide, with about 3,400 in the U.S.
• Over 12,000 U.S. flights were delayed.

Airlines' Response

• United Airlines COO Toby Enqvist praised his teams for working around the clock to get operations back on track and care for customers.
• United Airlines canceled about 7% of its mainline flights on Saturday, down from 22% on Friday.
• Delta Air Lines canceled about 10% of its Saturday flights, an improvement from 31% a day earlier.
• Airlines waived fare differences and fees for affected customers.

Original Article: https://www.cnbc.com/2024/07/20/flight-cancellations-ease-after-it-outage-but-some-disruptions-linger.html